Shipping policy

We offer local delivery within Adelaide and surrounding suburbs.

Delivery timeframes selected at checkout are estimated delivery windows. While we make every effort to deliver within the selected timeframe, delays may occasionally occur due to traffic, weather conditions, or other unforeseen circumstances.

Please ensure the delivery address, contact details, and any access instructions are correct at the time of ordering. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

If no one is available to receive the order, our driver may leave the balloons in a safe location if possible. Once delivery has been completed, responsibility for the order transfers to the customer.

Additional delivery fees may apply if redelivery is required due to incorrect address details or inability to access the property.